SHIPPING & RETURNS
Thanks for shopping at www.cqd.net with Dieter’s Close Quarters Defense, Inc.
If you are not entirely satisfied with your purchase, we're here to help.
You will be responsible for paying for your return shipping costs, unless the item is defective, in which case, we will pay return and replacement shipping costs.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you need to include the receipt or proof of purchase with the return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will then notify you on the status of your refund after inspecting it. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.